|Date Posted:||Thursday, August 30th, 2018|
|Job Location:||Maplewood, MN|
|Pay Rate:||Depends on experience|
|Required Skills:||SAP Solution Manager Technical Consultant, ALM, ChaRM|
Description: Supporting and developing Application Lifecycle Management (ALM) processes at client that are supported within the SAP Solution Manager environment. This may include areas such as Business Process Monitoring, Technical/Job Monitoring, Change Request Management, Solution Documentation, Operations Control Center, Custom Code Management, and Test Management.
Primary Responsibilities will include but are not limited to the following:
Perform configuration analysis across SAP Solution Manager Application Life Cycle Management processes and applications. Please see ALM areas listed above.
Provide functional knowledge for the applications supported by clients Quality Services organization and associated Application Lifecycle Management processes
Ability to resolve complex business requirements via SAP configured solutions
Work closely with the Technology teams to develop new functionality and provide functional and technology support on SAP Application Life Cycle Management processes.
Accountable for end to end resolution of incidents; track and monitor incidents throughout the lifecycle
Ability to identify SAP notes and work system changes through the Change Management process.
Work with Business and Technical Analysts to define requirements and translate them to functional specifications
Collaborates as needed with other SAP support team members on configuration design questions and analysis
Facilitates interactions and escalations with appropriate groups (e.g. clients SAP Solution teams, Global Infrastructure, Service Management, etc.)
Meet or exceed established SAP Support Service Level Agreement (SLA) Update procedures, operation instructions, and any other documentation impacted by system changes Ability to stays current on latest SAP technical developments within the Application Lifecycle Management space.
About Sierra Infosys INC:
Sierra a global, business driven, technology enabled solutions company, committed to help clients succeed by accelerating and optimizing Big Data and providing industry led innovation in predictive analytics.
Sierra harnesses the power of in-memory computing solutions facilitated by pre-packed, rapidly deployable SAP S/4 HANA enabled SAP S/4 sFIN, SAP S/4 Central Finance, SAP EPM, SAP BI and SAP EIM solutions on Mobile over a Cloud infrastructure.
Our certified SAP professionals bring to the table their in-depth domain knowledge and expertise across verticals to provide new life to your Big Data, to dramatically impact your business intelligence and to deliver measurable performance gains for your organization.
Our solutions provide visibility, insight and control across all communication and collaboration applications being used within an organization. With smarter data comes smarter business decisions. Sierra solutions are engineered to meet client needs. Our proven expertise in SAP and HADOOP solutions coupled with extensive knowledge on market trends has enabled us to build tools that orchestrate seamless data analysis at your client’s fingertips. We enable you to harness the power of Big Data and effectively nether your workforce to stay ahead of the curve.