Job Description:

Junior Desktop Engineering Administrator- Seattle, WA

Dell, Inc. is a worldwide provider of information technology services and business solutions to a broad range of clients. We seek men and women who share our values, thrive in a team environment, and recognize the importance of accountability; people who strive to exceed expectations to ensure our Clients' success. We are currently seeking an Junior Desktop Engineering Administrator to join our team in Seattle, WA.

This role will provide Information Technology solutions to support the projects and clients' environments. Utilizes configuration management suites to define, manage, build, release and deploy hardware, software and patches to endpoints throughout enterprise environments following standard configuration management processes and procedures.

Role Responsibilities
- Utilizes configuration management principles and best practices to effectively support development/support or testing requirements for configuration management systems
- Responsible for coordinating and implementing Configuration management for the project and/or organization as well as maintaining the resulting product throughout its lifecycle
- Builds desktop/laptop images, which includes automated software installs, hardware selection, configuration, and integration testing
- Develops, analyzes, and maintains tools that support and automate processes for software releases.
- Assembles and packages software from source code
- Works with project teams to determine an appropriate build schedule and initiates the build and packaging process
- Writes installation scripts and programs
- Performs upgrades, maintenance, Patching, Software distributions and configuration of servers as well as managing SQL boxes and related database functions
- Participates in development of innovative solutions to improve environment and reduce overall support
- Works with more senior team members in developing build plans and/or implementing build plans
- Displays a working knowledge of application packaging utilizing current technologies; Wise, Microsoft Installer, Installshield)
- Working knowledge of current configuration management software (ex. BMC CM/Marimba, SMS, Altiris, System Centre Configuration Manager (SCCM), Concurrent Versions System (CVS), Visual Source Safe (VSS), ClearCase, SubVersion (SVN))
- Follows established parameters for configuration, testing, and debugging
- Provides build and release management for project/
- product components
- Ability to manage environment/ system configuration changes
- Manages access control to various project configuration directories
- Interfaces with customer and account based teams on projects
- Performs complex troubleshooting activitie
- Provides 3rd-level technical support in resolving
- internal and customer technical issues
- Performs basic SQL server administration related to support of configuration management tool

Requirements

Basic scripting skills (such as VBS / Batch file)

-Familiar with Windows O/S and File/Folder security

-Some Software Re-packaging experience/understanding (desired, but not required)

-Ability to work on a rotational on-call basis

- 3-5 years of relevant experience or equivalent combination of education and work experience

Preferences

- Acute attention to detail

- Ability to prioritize

- Strong customer service skills

Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell's team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?
- Life at Dell means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
- Our team members' health and wellness is our priority as well as rewarding them for their hard work .

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.

Dell is an Equal Opportunity Employer.

Requirements

Basic scripting skills (such as VBS / Batch file)

-Familiar with Windows O/S and File/Folder security

-Some Software Re-packaging experience/understanding (desired, but not required)

-Ability to work on a rotational on-call basis

- 3-5 years of relevant experience or equivalent combination of education and work experience

Preferences

- Acute attention to detail

- Ability to prioritize

- Strong customer service skills

Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell's team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?
- Life at Dell means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
- Our team members' health and wellness is our priority as well as rewarding them for their hard work .

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.

Department: Services IT - Configuration Management