Job Description:

Business Analyst (Agile Process Specialist) - Dell SecureWorksEngineering

Dell SecureWorks is a market leader in information security services with more than 4,000 clients worldwide spanning North America, Latin America, Europe, the Middle East and the Pacific Rim. Organizations of all sizes, across all industries rely on Dell SecureWorks to protect their assets, improve compliance and reduce costs. The combination of strong client service, award-winning security technology and experienced security professionals makes Dell SecureWorks the premier provider of information security services for any organization. Positioned as a leader of the MSSP industry by several global industry analyst firms, Dell SecureWorks also has received SC Magazine's "Best Managed Security Service" award and Frost and Sullivan's North America Security Incident Mitigation and Response Client Value Leadership Award, among others.

Role Overview

The Business Analyst (Agile Process Specialist) has responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users. The Business Analyst serves as the conduit between the personas and Agile stories and the software development team through which requirements flow. The Business Analystis involved at some level throughout the entire system or software development life cycle. Upon establishment of the requirements baseline, the focus is shifted towards the management of the requirements specification and verifying the fulfillment of all requirements.

Role Responsibilities

-Work with the project manager, Agile product manager, and/or project sponsor to document the product's vision and the project's scope

-Identify project stakeholders and user classes; document user class characteristics; identify appropriate representatives for each user class and negotiate their responsibilities

-Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints

-Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely

-Decompose high-level business and user requirements into functional requirements and quality, specified in an appropriate level of detail suitable for use by those who must base their work on the requirements

-Define quality attributes, external interfaces, constraints, and other nonfunctional requirements

-Represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate

-Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards

-Participate in requirements prioritization

-Participate in peer reviews and inspections of requirements documents

-Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly

-Enter, manipulate, and report on requirements stored in a commercial requirements management tool; Define requirement attributes and facilitate their use throughout the project

-Manage requirements traceability information and track requirements status throughout the project

-Identify requirements errors and defects, and write requirements defect identification and notification reports

-Manage changes to baseline requirements through effective application of change control processes and tools

-Establish and implement effective requirements practices, including use and continuous improvement of a requirements process; assist with the development of the organization's requirements engineering policies, procedures, and tools

-Implement ways to reuse requirements across projects.

-Identify ways to assist product management in product planning through requirements development and analysis. Propose new product features and updates

As a managed security provider, Dell SecureWorks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned.

Role Requirements

Bachelor's degree and 8 years of relevant experience (or equivalent combination of education and experience); Experience to include:

-Understanding of contemporary Agile requirements elicitation, analysis, specification, verification, and management practices and the ability to apply them in practice; familiarity with requirements engineering books and resources

-Understanding of how to practice requirements engineering according to several software development life cycles in a team environment

-Knowledge of product management concepts and how enterprise software products are positioned and developed

-Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information

-Listening skills, to understand what people say and to detect what they might be hesitant to say; as well as analysis skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements

Preferences

-Application domain knowledge is a plus, to have credibility with user representatives and be able to work effectively with them

-Facilitation skills, to lead requirements elicitation workshops

-Observational skills, to validate data obtained via other techniques and expose new areas for elicitation

-Writing skills, to communicate information effectively to customers, marketing, managers, and technical staff

-Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information

Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders (such as customers, product management, and engineering)

-Modeling skills, to represent requirements information in graphical forms that augment textual representations in natural language, including using modeling languages already established in the development organization

-Able to understand the technical architecture of existing systems and components at a deep enough level that they this understanding can be used to translate business requirements into technical ones that are implementable by engineering

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell's team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?

-Life at Dell means collaborating with dedicated professionals with a passion for technology.

-When we see something that could be improved, we get to work inventing the solution.

-Our people demonstrate our winning culture through positive and meaningful relationships.

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

-Our team members' health and wellness is our priority as well as rewarding them for their hard work.

Dell is an Equal Opportunity Employer.

Role Requirements

Bachelor's degree and 8 years of relevant experience (or equivalent combination of education and experience); Experience to include:

-Understanding of contemporary Agile requirements elicitation, analysis, specification, verification, and management practices and the ability to apply them in practice; familiarity with requirements engineering books and resources

-Understanding of how to practice requirements engineering according to several software development life cycles in a team environment

-Knowledge of product management concepts and how enterprise software products are positioned and developed

-Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information

-Listening skills, to understand what people say and to detect what they might be hesitant to say; as well as analysis skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements

Preferences

-Application domain knowledge is a plus, to have credibility with user representatives and be able to work effectively with them

-Facilitation skills, to lead requirements elicitation workshops

-Observational skills, to validate data obtained via other techniques and expose new areas for elicitation

-Writing skills, to communicate information effectively to customers, marketing, managers, and technical staff

-Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information

Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders (such as customers, product management, and engineering)

-Modeling skills, to represent requirements information in graphical forms that augment textual representations in natural language, including using modeling languages already established in the development organization

-Able to understand the technical architecture of existing systems and components at a deep enough level that they this understanding can be used to translate business requirements into technical ones that are implementable by engineering

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell's team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?

-Life at Dell means collaborating with dedicated professionals with a passion for technology.

-When we see something that could be improved, we get to work inventing the solution.

-Our people demonstrate our winning culture through positive and meaningful relationships.

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

-Our team members' health and wellness is our priority as well as rewarding them for their hard work.

Department: Services IT - Business Systems Analysis