IT and software engineering jobs in the US, Canada and the UK. It's extremely easy to apply for multiple jobs on our website. Please, check us out! ×

Voice Application Developer

Applied: No

Date Posted: Thursday, January 25th, 2024
Job Location: Salt Lake City, UT
Pay Rate: Market
Employment Type: Full-time
Job Duration: Permanent
Required Skills: IVR, Cisco, Avaya

Job Description:

Responsible, under general supervision, for moderately complex engineering and/or analytical activities associated with one or more technical areas within the telecom IVR function (such as, but not limited to, user interface design / implementation, network design, or operations/user support).


Work with business units for new IVR initiatives.Project Updates.Code Management.Responsible for the following: VXML development, Tier 3 troubleshooting, Network architecture design, CTI architecture design recommendation and implementation, and Capacity/facilities planning to include CPU/port utilization - upgrade paths, and site facility planning for voice.Under minimal supervision responsible for routine maintenance of the switching equipment.Assists in the identification of system/network problems. Tests, adjust, and troubleshoot equipment as necessary.Performs the overall equipment administration for the voice applications system.Make capacity recommendations to management by monitoring the performance of the voice applications network and equipment, identifying potential areas for increased demand based on interaction with the business units.Responds to the issues that come up daily on the function of the company’s voice applications equipment.Works with vendor on projects related to the voice applications network and equipment. Reports equipment/network problems to our vendors and tracks their responses through to resolution.Supplies documentation regarding the function, performance, traffic, or administration of the voice applications equipment.Evaluates new software and hardware products.Other duties as assigned.
•Must have 3-5 years experience of development work experience
•Ability to think logically and analyze application andbusiness process requirements
•Experience in IVR application development (at involving complex call flows, reporting and call routing
•Professional experience with VXML or with an IVR development platform such as Cisco CVP or Genesys
•Understanding of the principles of IVR Voice User Interface design
•Demonstrate effective communication (written and verbal)
•skills in English
•Self-driven and be able to work with minimal supervision.
•Ability to define problems, collect data, establish facts,
•and draw valid conclusions.
•Ability to interpret an extensive variety of technical
•instructions in mathematical or diagram form and deal with
•several abstract and concrete variables.
•To perform this job successfully, an individual should
•have knowledge of Word Processing software; Spreadsheet
•software and Internet software.
•Well-developed sense of urgency and follow through.

Posted by:

eBay Inc
2065 Hamilton Avenue
San Jose, CA 95125

Browse IT Jobs by location:

Remote Jobs:

To search for remote jobs, enter optional keywords followed by Remote.

To search for remote jobs in a specific country, add that country. For example, Remote UK.

Special Locations:

Enter Silicon Valley or

San Francisco Bay Area

IT Jobs in Canada:

Alberta – 11 jobs

British Columbia – 10 jobs

Manitoba – 0 jobs

New Brunswick – 0 jobs

Newfoundland and Labrador – 0 jobs

Northwest Territories – 0 jobs

Nova Scotia – 0 jobs

Nunavut – 0 jobs

Ontario – 13 jobs

Prince Edward Island – 0 jobs

Quebec – 0 jobs

Saskatchewan – 0 jobs

Yukon – 0 jobs

IT Jobs in the United Kingdom:

England – 59 jobs

Northern Ireland – 0 jobs

Scotland – 0 jobs

Wales – 0 jobs

IT Jobs in the United States:

Alabama – 2 jobs

Alaska – 1 job

Arizona – 4 jobs

Arkansas – 14 jobs

California – 100 jobs

Colorado – 16 jobs

Connecticut – 8 jobs

Delaware – 2 jobs

District of Columbia – 15 jobs

Florida – 31 jobs

Georgia – 13 jobs

Hawaii – 2 jobs

Idaho – 2 jobs

Illinois – 14 jobs

Indiana – 9 jobs

Iowa – 8 jobs

Kansas – 1 job

Kentucky – 4 jobs

Louisiana – 4 jobs

Maine – 0 jobs

Maryland – 11 jobs

Massachusetts – 43 jobs

Michigan – 6 jobs

Minnesota – 11 jobs

Mississippi – 0 jobs

Missouri – 5 jobs

Montana – 0 jobs

Nebraska – 1 job

Nevada – 1 job

New Hampshire – 1 job

New Jersey – 48 jobs

New Mexico – 2 jobs

New York – 152 jobs

North Carolina – 17 jobs

North Dakota – 0 jobs

Ohio – 18 jobs

Oklahoma – 2 jobs

Oregon – 26 jobs

Pennsylvania – 22 jobs

Rhode Island – 3 jobs

South Carolina – 4 jobs

South Dakota – 0 jobs

Tennessee – 3 jobs

Texas – 48 jobs

Utah – 8 jobs

Vermont – 0 jobs

Virginia – 19 jobs

Washington – 31 jobs

West Virginia – 0 jobs

Wisconsin – 5 jobs

Wyoming – 0 jobs

Our commitment to job seekers

Job seekers, we're committed to making your job search experience a breeze. Please, note the following four things:

  1. We never ask you to register or fill out an application form with a million questions. Everything is in your resume, and if job posters have questions, they can and should follow up with an interview. That's what an interview is for!
  2. We never direct you to various third-party websites or Applicant Tracking Systems (ATS) where you have to register or fill out the same huge application forms again and again and again
  3. We use Ajax to submit your resume, and here's the zest of our website
  4. By default, we save your application information in local storage. If your cover letter is generic enough, you'll save a few keystrokes when you apply for another job!

It's extremely easy to submit your resume to multiple jobs on our website! Please, check us out and help spread the word about us!

Our domain name is easy to remember. Those who know C++, C# or Java will easily recognize the static keyword in our company name.

Now, if you're really brave, we encourage you to read about some serious problems this website addresses. These problems plague all niche job boards out there as well as the big guns in the recruitment industry. This is the most important part! Please, read it!

Online Application×
First Name: *
Last Name: *
Email Address: *

Cover Letter *

Resume *

Application Submitted
Click OK to close this message box
By the way, we save your application information in local storage by default. If your cover letter is generic enough, you'll save a few keystrokes when you apply for another job!
Unexpected Error
An unexpected error occurred while processing your request. Please, try again later or contact us for technical assistance.
Click OK to close this message box
Progress Indicator